This page clearly explains how your personal information is collected, used, and protected at 3bd. Please read the full policy carefully before opening an account.
When registering an account on the 3bd platform, your name, email address, mobile number, date of birth, and residential address are collected. This information is primarily used to verify your identity, keep your account secure, and comply with applicable laws in Bangladesh. During payment processing, transaction-related information such as deposit and withdrawal history is stored, however full card or bank account numbers are never retained. While using the platform, your device type, browser information, IP address, and session logs are automatically recorded, which are used for security monitoring and service improvement. If you contact our support team, records of that conversation may also be retained to enable better service in the future.
3bd's website and app use cookies and similar technologies to help improve your browsing experience. Session cookies keep you logged in so your information is not lost when you reload a page. Performance cookies tell us which pages are used most and where technical issues occur, helping us improve the quality of our service. You can disable cookies through your browser settings if you wish, though doing so may prevent some platform features from working correctly. 3bd does not use third-party advertising or tracking cookies, and your browsing behavior is not shared with any external advertising networks.
3bd does not sell, rent, or exchange your personal information to any third party. However, necessary transaction data is shared with approved payment gateway partners for payment processing purposes, and those partners are themselves bound by strict privacy policies. Should Bangladesh government legal authorities or regulatory bodies request information pursuant to a legal order or investigation, 3bd will be obligated to provide it. Limited information may be shared with security specialists to prevent fraud or ensure account security, and in such cases only the minimum necessary data is disclosed. In the event of a change in company ownership or a merger, users will be informed in advance and the protection of their data will continue.
Every registered user at 3bd has certain fundamental rights over their own information, which we respect. You can log in to your account at any time to update your profile information and request corrections to any inaccurate data. You may request a copy of the information 3bd holds about you, and we will provide it within a reasonable timeframe. If you request account closure, information that falls outside legal obligations will be deleted within a set period. You also have the option to opt out of marketing or promotional communications, and doing so will have no effect on the functionality of your account.
All necessary information is retained while your account is active, as it is essential for providing our services. Financial transaction records are kept for a specified period after account closure in accordance with Bangladesh's legal requirements. Where there is a possibility of fraud or dispute resolution, relevant data may be retained for an extended period. Information that falls outside legal obligations is securely deleted and cannot be recovered. For more details on data retention periods, you may contact our support team.
All data transmissions on the 3bd platform are secured through SSL/TLS encryption, keeping your information out of reach of third parties during transfer. Sensitive data stored on our servers is held in encrypted format and can only be accessed by authorized personnel on a need-to-know basis. Regular security audits and vulnerability assessments are conducted so that any gaps can be addressed promptly. If suspicious login attempts or unusual activity are detected, an automated alert system is triggered and the account may be temporarily locked if necessary. In the event of a data security incident, affected users will be notified as quickly as possible.
This privacy policy was last updated in 2025 and is effective from the date of publication. 3bd reserves the right to modify any part of this policy at any time, and registered users will be notified of significant changes via email or platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy. For any privacy-related questions or concerns, please contact our support team at: [email protected]. For general inquiries, you can also visit our FAQ page as well.
Alongside our privacy policy, we also recommend reading our Terms & Conditions and Responsible Gaming policy as well, as these three documents together provide a complete picture of the relationship between you and 3bd. The responsible gaming policy contains information on how to manage your gaming habits and where to find support. The terms & conditions describe all the rules governing use of the platform in detail. These documents are updated regularly and the latest version will always be available on the website. If anything is unclear, our support team is always ready to help.